True Wireless is one of the Lifeline Assistance Program carriers offering free government smartphones and cell phone plans to low-income Americans. With True Wireless, those who qualify can receive a free Android phone fully loaded with unlimited talk, text and high-speed data every month at no cost.
If you are eligible for either the Lifeline government benefit program or the newer Affordable Connectivity Program (ACP), you can utilize True Wireless to get free phone service with no commitments, no contracts and no hidden fees.
Key Takeaway
- True Wireless offers free smartphones and cell plans to those eligible for the Lifeline or Affordable Connectivity government assistance programs.
- To qualify, your household income must be under 135% of the Federal Poverty Level or participate in other qualifying government benefits.
- Once approved, you’ll receive an Android phone and free calling, texting and monthly mobile data on one of three plan options.
- Recipients must recertify eligibility each year to continue receiving free True Wireless cell phone service.
True Wireless Service Overview
As an approved Lifeline provider in over 35 states and as an ACP participating provider, True Wireless supplies the following free wireless services:
- Free 4G LTE smartphones like Samsung, LG and ZTE models with easy touchscreen interfaces
- Three plan options: Basic with 1GB data, Plus with 10GB data or Unlimited with 30GB data before reduced speeds
- Unlimited free calling to any number nationwide on all plans
- Unlimited text messages included on all plans
- Free calls to Mexico & Canada plus text alerts in included
- No activation fees charges, no contracts required
- Services run on big networks like T-Mobile, AT&T and Verizon through variety of MVNOs
- Bring Your Own Phone options available if you have a compatible device
For those struggling financially, a free fully-loaded smartphone and monthly cell service from True Wireless can be life-changing. Applying through them for your Lifeline or ACP benefit is quick and straightforward.
Who Qualifies for True Wireless Free Service?
To qualify for a free True Wireless phone and monthly plan, you must either enroll in the Lifeline program or Affordable Connectivity Program. Here are the eligibility requirements for each:
Lifeline Program Requirements:
- Income at or below 135% of Federal Poverty Level
- Receiving government assistance from programs like Medicaid, SNAP, SSI, etc
- No one else in household can be getting Lifeline benefit
Affordable Connectivity Program Requirements:
- Income at or below 200% of Federal Poverty Level
- Recipient of any of various government assistance programs
- No someone else in household can be getting ACP benefit
Check all full qualification rules on the True Wireless site before applying or use the provided eligibility pre-check tools. Applicants must provide required documentation when submitting an application to prove enrollment in qualifying assistance programs or income level.
How to Apply for True Wireless Free Service
If eligible for either Lifeline discounts or the ACP program, follow these steps to get your free wireless services and smartphone from True Wireless:
- Visit the True Wireless website and enter your ZIP code and email, then click “Continue” button.
- Complete application online or by calling 833-733-8524. Provide necessary personal details and answer qualification questions.
- Submit proof documents to verify eligibility through online account or as requested by True Wireless agents.
- Allow 1 week for application processing and approval decision. Timeframe can take 1-2 months is submitted proof documents are incomplete.
- Once approved, your free Android phone will ship quickly. Just insert your True Wireless SIM card, charge up and start using!
Recertifying with True Wireless Annually
To prevent misuse and ensure only eligible applicants stay enrolled, True Wireless subscribers must complete an annual Lifeline or ACP recertification process that verifies continued eligibility.
Around 60 days before your True Wireless enrollment anniversary date, you will receive a notice outlining what you need to provide for your yearly verification. Typically this involves reconfirming current government assistance enrollment or income level. Successfully finishing recertification allows another full year of free cell service.
Make sure to submit any requested renewal documents as early possible. If you ever lose eligibility status due to increased income or leaving a government assistance program, immediately notify True Wireless by calling customer support or updating your online account. Failure to recertify properly and on time will result in service termination.
Using Your True Wireless Phone and Plan
Once you have your free Android smartphone from True Wireless activated with your SIM card, learn to maximize your free talk minutes, text messages and monthly data allowance:
- Connect to public WiFi whenever available to reduce cellular data usage that counts against your monthly allotment
- Manually update apps only when on WiFi to minimize mobile background data consumption
- Turn on Auto Pay through the True Wireless site to avoid billing issues interrupting service
- Understand international roaming policies and costs before traveling overseas with your phone
- Report issues right away through your online account dashboard or True Wireless mobile app
- Contact exceptional True Wireless customer service with any questions on phone usage, plan changes, eligibility documentation needed or general account support
As one of the fastest growing free government cell phone providers, True Wireless supplies an incredible Lifeline and ACP benefit option to lower income Americans needing to get affordable connectivity. Follow the steps outlined here to complete your application and start using a free smartphone with included monthly wireless service in 2024 thanks to government assistance qualifications. Stay continuously enrolled to keep your True Wireless free phone year after year!
FAQs
Who qualifies for a free phone from True Wireless?
You must have a household income under 135% of the Federal Poverty Guidelines or participate in government assistance programs like Medicaid, SNAP, SSI to qualify for free service under Lifeline. The Affordable Connectivity Program serves those under 200% of poverty guidelines.
What network does True Wireless use?
True Wireless utilizes multiple large networks like T-Mobile, AT&T and Verizon towers through partnerships with various mobile virtual network operators (MVNOs). This provides reliable nationwide coverage.
Does True Wireless offer an iPhone for free?
No, currently only select Android smartphone models are offered for free from True Wireless when you are approved for Lifeline or Affordable Connectivity Program benefits. iPhones would need to be purchased at full retail cost without discounts.
Is the free service truly unlimited?
The Unlimited data option from True Wireless does include 30GB of full-speed 4G LTE data before speeds may be slowed in times of local network congestion. Talk & text are fully unlimited though on all their free plans.
Can anyone else use my True Wireless Lifeline service?
No. Only the approved Lifeline or ACP recipient can utilize the discounted service and provided device each year. Letting non-qualifying household members heavily utilize your government benefit phone could result in losing free service privileges.