After signing up for Mint Mobile services, you may want to keep the number you used on a different network carrier. While that is not impossible, it is not automatic either. You have to take specific steps to use your phone number on Mint Mobile.
Mint Mobile is a mobile virtual network operator (MVNO) headquartered in Costa Mesa, California. It provides affordable, premium services loaded with savings from bulk buying. With 3 to 12-month prepaid phone services, Mint Mobile has the best discounts anywhere in the United States.
Besides keeping their telephone numbers, Mint mobile subscribers can bring unlocked GSM handsets. If you’re wondering “how to keep my number on Mint Mobile”, this article answers that question in greater detail. Keep reading for more.
How to Keep Your Number on Mint Mobile
Before you decide to keep your number on Mint Mobile, you must check that it’s still active on the current network carrier. If you had cancelled your old service, it would be impossible for you to keep your number on Mint.
It would help if you also had a phone such as Samsung Galaxy S20 5G, compatible with the Mint Network and a Mint SIM. Once you have gathered everything you need, you can begin keeping your old number on the Mint Network.
Here is a step-by-step guide to keeping your number on Mint Mobile:
Step 1: Purchase a Mint SIM
To keep your number on Mint Mobile, you’ll need to purchase a Mint Mobile SIM. You should also pick a Mint service plan that works the best for you. by visiting the company’s website, you can select a service plan that best works for you.
Step 2: Gather Key Information from the Current Carrier
You need some details about your current number before keeping it on Mint Mobile. It can be impossible to operate your old number on a Mint SIM without this information. The following are the details you must gather beforehand:
- Your account number and name, which you can get this information from your current carrier’s customer service department or your billing statement
- The corresponding number, PIN code, passcode, or password from the previous network carrier
- Your billing address or ZIP code associated with your account with the previous network carrier
Before moving their number to Mint Mobile, some users are often in a hurry to cancel their existing service. Avoid doing so since you’ll need your previous service to be active as you move your number to Mint Mobile.
Step 3: Activate Your Mint SIM Card
Get your Mint SIM and open the company’s activation website. Once you get to the activation page, select Transfer My Number.
Enter the 11-digit activation code found on the back of the SIM card close to the “Active By” date. After that, you can click Get Started.
Along the way, the website will prompt you to port your number. When it does, select Port My Number.
Enter your previous network carrier’s account number, password or PIN, and billing address or ZIP code.
It can take up to 24 hours to transfer a phone number from your current network carrier to Mint Mobile. However, the porting process could take a shorter time than that. If you don’t want to keep checking for your updated status, you can wait for a text notification from Mint Mobile.
Sometimes it can take 48 hours to port a mobile number and up to five business days for a landline. Once you receive a confirmation message, place the Mint Mobile SIM card into your phone to keep getting calls and messages to your number.
How to Find Account Information Based on Network Carrier
If you’re wondering “how to keep my number on Mint Mobile,” you have to get account information from the current network carrier and use it to transfer your number to Mint mobile. Here’s how to find account information by network carrier:
1. AT&T Wireless
From the AT&T Wireless network, you can get your account number by checking your invoice or bill in the top-right corner. Alternatively, you can log in to the AT&T Wireless online account and click Profile, followed by Sign-in Info and My Linked Accounts. For the PIN, you should contact AT&T Wireless at 800-331-0500 for assistance.
AT&T Prepaid subscribers can contact the company’s customer support at 800-901-9878 to get the account number. They have to log in to the AT&T Prepaid account for the PIN and select Forgot PIN/Password. After entering your number, select Request 4-Digit PIN followed by Send PIN/Password. You’ll receive a text from AT&T prepaid. Enter the information in the text and click Continue to create a new PIN.
2. Century Link
You can access your account information from Century Link by calling customer support at 866-642-0444. Alternatively, you can check your Century Link bill at the top-right corner for the account number. It’s usually presented as your phone number and three extra digits. The default PIN is 0000.
3. Google Project Fi
Getting your account information on Google Fi involves logging in to your account and going to Manage Plan. Once you get the account information, you can click Leave Google Fi. Alternatively, you can call Google Fi at 844-825-5234. You can access your PIN the same way.
4. Spectrum Wireless
Access your account information by logging in to the Spectrum Mobile online account. Click Billing followed by Billing Details and View Statements. You can check the top-right corner for your account number from one of the statements.
Your PIN is on the online Spectrum Mobile Statement, Spectrum Mobile paper statement, or the My Spectrum App. Alternatively, you can contact Spectrum Mobile at 833-224-6603.
5. T-Mobile
First, you should log in to your T-Mobile account online. Once you see the welcome screen, go to the top center. If you receive T-Mobile paper bills, check the top-right corner. You can contact 800-937-8997 or visit T-Mobile update customer pin/passcode page to check or update your PIN.
For the T-Mobile Prepaid service, getting your account number is as simple as contacting them at 877-778-2106 for assistance. You can call the same number for your T-Mobile PIN.
6. Verizon
Your Verizon account number can be found by logging into your account online and going to Account followed by Account Overview. Or you can check the bill for a number ending with -00001. That’s the account number.
DEPENDING ON THE ACCOUNT, the PIN can be a 3, 4, or 6-digit number. You can reset the PIN by logging in to your Verizon account online. Alternatively, you would have to call 1-800-922-0204 to reset the PIN.
If you’re on the Verizon Prepaid service, you can get your account number and PIN using the outlined processes. The only time you should reset a PIN is if you have forgotten it.
7. Xfinity Mobile
If you subscribe to Xfinity Mobile, you can find your account number by checking the top-right corner of your invoice or bill. Alternatively, you can contact Xfinity Mobile at 888-936-4968. Of course, you’re expected to remember your PIN. If you cannot remember it, open your online account and go to Devices. Select the phone number you wish to transfer. Click on Transfer Your Number, Cancel This Line and expect a PIN by text.
8. Altice Mobile
With Altice Mobile, you can get your account by going to My Altice via your online account. Check the top-right corner of the first screen after login.
The Altice Mobile PIN is available by logging in to My Altice account. Once there, go to My Account, which is at the bottom of the screen. Open My Altice login and look for a pencil icon next to Access PIN. Enter your new PIN and save.
9. Sprint
On the Sprint Network, you can find the account number by contacting the company at 888-211-4727. If you cannot remember your PIN, you can reset it by logging in to your online Sprint account. Once there, go to Profile & Settings.
The Sprint Prepaid account number is at the top center of your bill or invoice. You can also check your online account for the account number. Resetting the PIN involves contacting Sprint Prepaid at 888-211-4727.
10. Visible
You need to log in to your Visible online account and click Account if you do it via the app. If you’re on a desktop browser, you should click Profile to see your account number. Since you have been using the service for a long time, remembering your PIN shouldn’t be a problem.
If you can’t remember it, log in to your Visible online account and click Account or Profile. Click Request Via Email if you haven’t changed the email account in the past 30 days. You’ll get a new PIN via email. Alternatively, you can click Request Via Chat to receive a new PIN via text.
The Bottom Line
Don’t allow how to keep my number on Mint Mobile stress you. Once you have the account information and PIN from your current network carrier, it should be easy to shift to Mint mobile. It can take anything between a few hours to 5 days to validate the process, depending on whether it is a mobile or fixed-line.